Real estate finance moves billions, but still works in spreadsheets. Own the accounts proving AI can automate 60% of institutional workflows - and expand them from single teams to firm-wide platforms.

A week in the life of our Lead Enterprise Account Manager at Fifth Dimension

On Monday, you're building strategic account plans for three new enterprise customers who just signed - mapping their organizations, identifying expansion champions, and designing onboarding sequences that set the stage for growth from day one. Tuesday, you're taking a C-suite champion to dinner in Midtown, deepening the relationship that will unlock budget for firm-wide expansion. Wednesday finds you collaborating with Solutions Engineering to deliver flawless onboarding for those new accounts - ensuring technical implementation drives adoption across multiple departments. Thursday, you're analyzing customer feedback and usage data, then adjusting your approach to accelerate adoption and justify that upcoming expansion conversation. Friday, you're running a company-wide webinar for your biggest client, showcasing new capabilities to 200+ employees while positioning the expansion that unlocks your first $1m+ account.

About us

We're the AI-native operating system for real estate's 'money teams' - the investors, lenders, and asset managers who move billions but still work in spreadsheets. Our AI Toolkits automate the data-heavy workflows that currently consume 60% of these professionals' time.

The traction speaks for itself: We're in rapid growth mode, signing new enterprise logos while existing clients expand significantly within their first year - and with 6x revenue growth over the last year. Our land-and-expand strategy is proven: clients start with one team and grow to firm-wide adoption as they see the value. We work with top names in real estate finance and asset management across the US, UK, EU, and APAC, and they keep bringing us into new divisions and geographies.

Why this matters: Real estate moves tens of billions globally, but still relies on manual processes that lose institutional knowledge with every deal. We're building the platform that remembers everything - turning every underwriting into better insights, every analysis into competitive advantage.

The Opportunity

You'll be our first dedicated Enterprise Account Manager in the US, owning relationships that start at six figures and scale to seven. Leveraging your deep experience and US market knowledge, you will develop our existing framework to drive our American expansion, while also enhancing our global strategies.

We're targeting market-leading Net Revenue Retention. Every client signs with clear expansion potential - your job is unlocking it through deep adoption and strategic relationship building.

Strategic Account Planning & Relationship Building

• Cultivate deep relationships with C-suite stakeholders across multiple business units
• Develop and execute comprehensive 6-month account plans for new enterprise customers
• Work with Solutions Engineering to map out the delivery of workflows that align with customer goals
• Project manage implementation while ensuring our work delivers measurable ROI and business value
• Design onboarding sequences that set the foundation for future expansion

Implementation Excellence & Adoption

• Own end-to-end project management for enterprise implementations
• Navigate complex enterprise environments to drive adoption across departments
• Monitor usage data and customer feedback to optimize expansion readiness
• Ensure technical delivery exceeds expectations and creates expansion opportunities

Revenue Growth & Expansion

• Present ROI analyses and business cases that justify account expansions
• Turn successful implementations into expansion opportunities within the first 6 months
• Lead client presentations and demos to showcase new capabilities to broader teams
• Build expansion pipelines that transform six-figure deals into seven-figure accounts

You Bring

Strategic Account Management

• Significant experience managing enterprise relationships in SaaS/B2B tech with proven account expansion success
• Experience developing and executing strategic account plans that drive measurable business outcomes
• Track record of project managing complex enterprise implementations while maintaining stakeholder relationships
• Ability to translate customer business goals into technical requirements and delivery milestones

Enterprise DNA

• Proven success navigating complex organizations and building C-suite relationships
• Experience collaborating closely with solutions engineering or technical teams to deliver custom workflows
• Hands-on project management skills for multi-stakeholder enterprise rollouts

Growth Operator

• Early-stage Startup/scale-up experience - comfortable building processes while executing at scale
• Revenue accountability - you've owned NRR targets and expansion goals before
• Data-driven approach to measuring adoption, ROI, and expansion readiness
• Grit and determination - you run toward complex problems and tight implementation deadlines

Relationship Builder

• Exceptional communication across technical and business audiences
• Trust-builder who can have strategic conversations about growth opportunities and business value
• Collaborative mindset - works seamlessly with technical teams while maintaining customer focus

Bonus Points

• Real Estate or Financial Services experience
• Experience building customer delivery processes from scratch

Location: New York City (in-person with enterprise clients across the US)

Regularly travel throughout US for client visits and conferences (25% of time), and semi-regularly internationally to company HQ and for conferences

Growth Stage: Series A, significant VC backing, rapid scaling

Compensation

• Competitive base salary: $125K-$145K (commensurate with experience)
• Equity package with standard 4-year vesting
• Uncapped commission on account expansions and upsells (structure designed around your experience and our growth targets)
• Comprehensive healthcare coverage including medical, dental, and vision
• Company-sponsored 401(k) with matching
• Unlimited PTO with encouraged minimum usage
• $100/month wellbeing budget for your physical, mental, and emotional health
• Premium equipment package, including MacBook Pro and home office setup budget
• Professional development budget for conferences, training, and industry events